YourTown Health Careers

Are you passionate about helping others and making a difference in your community? Do you thrive in fast-paced, people-centered environments? If so, we’d love to have you on our team at YourTown Health, a Federally Qualified Health Center (FQHC) dedicated to providing compassionate, high-quality care to underserved and diverse populations.

As a Customer Service Representative, you’ll be the welcoming face and voice of our clinic-greeting patients, supporting care coordination, and helping ensure that every patient feels seen, heard, and valued. This is more than just a front desk job-it’s a chance to be part of a mission-driven organization where your work truly matters.

In this role, you’ll:

• Greet patients and visitors with warmth, professionalism, and empathy
• Schedule and confirm appointments, and assist with check-in and check-out
• Answer phones and direct inquiries to the appropriate departments
• Verify insurance information and collect copays or account balances
• Enter and update patient information in the electronic health record system
• Support a culturally diverse patient population with dignity and respect

Collaboration with team members will be a key part of your day as you share insights and seek advice on challenging cases. Your schedule will be Monday through Thursday from 7:30 AM to 5 PM, and Fridays from 8 AM to 12 PM.

This structured workweek allows you to maintain energy and focus, while also giving you ample time to recharge and enjoy your weekends! Get ready to deliver exceptional customer service in a fun, high-performance atmosphere!

We’re looking for someone who is organized, calm under pressure, and excited to be part of a supportive, patient-centered care team. Prior experience in a healthcare setting is a plus, but we’re open to candidates with strong customer service backgrounds and a passion for helping people.

If you’re ready to bring your skills, compassion, and energy to a team that values both people and purpose, we want to hear from you. Apply today-and help us serve our community, one patient at a time.

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• 401(k)
• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• AD&D insurance
• Disability insurance
• Free parking
• On-the-job training
• Paid sick time
• Paid time off
• Opportunities for Career Advancement

Are you passionate about helping others and making a difference in your community? Do you thrive in fast-paced, people-centered environments? If so, we’d love to have you on our team at YourTown Health, a Federally Qualified Health Center (FQHC) dedicated to providing compassionate, high-quality care to underserved and diverse populations.

As a Customer Service Representative, you’ll be the welcoming face and voice of our clinic-greeting patients, supporting care coordination, and helping ensure that every patient feels seen, heard, and valued. This is more than just a front desk job-it’s a chance to be part of a mission-driven organization where your work truly matters.

In this role, you’ll:

• Greet patients and visitors with warmth, professionalism, and empathy
• Schedule and confirm appointments, and assist with check-in and check-out
• Answer phones and direct inquiries to the appropriate departments
• Verify insurance information and collect copays or account balances
• Enter and update patient information in the electronic health record system
• Support a culturally diverse patient population with dignity and respect

Collaboration with team members will be a key part of your day as you share insights and seek advice on challenging cases. Your schedule will be Monday through Thursday from 8:00 AM to 6:00 PM.

This structured workweek allows you to maintain energy and focus, while also giving you ample time to recharge and enjoy your weekends! Get ready to deliver exceptional customer service in a fun, high-performance atmosphere!

We’re looking for someone who is organized, calm under pressure, and excited to be part of a supportive, patient-centered care team. Prior experience in a healthcare setting is a plus, but we’re open to candidates with strong customer service backgrounds and a passion for helping people.

If you’re ready to bring your skills, compassion, and energy to a team that values both people and purpose, we want to hear from you. Apply today-and help us serve our community, one patient at a time.

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• 401(k)
• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• AD&D insurance
• Disability insurance
• Free parking
• On-the-job training
• Paid sick time
• Paid time off
• Opportunities for Career Advancement

Make a difference in patients’ lives every day – one vital sign, one kind word, one helping hand at a time. 

We’re looking for a friendly, detail-oriented Certified Medical Assistant (CMA) to join our care team. In this role, the Certified Medical Assistant (CMA) will be the first point of contact for patients, taking vital signs, recording medical history, medications, allergies, and entering the patient’s main concerns into the electronic health record. You’ll help get patients and exam rooms ready for the provider, assist during exams, and give injections such as immunizations and allergy shots as needed.

You will also perform EKGs and basic lab tests, handle triage calls, and provide health and disease education under provider supervision. Organization is key – you’ll track referrals and follow-ups, keep supplies and medications stocked and up to date, and make sure everything runs smoothly behind the scenes.

We’re looking for someone who’s passionate about patient care, thrives in a collaborative setting, and brings both heart and precision to every task. If you are certified, committed, and ready to make a difference every single day, we’d love to hear from you.

Working Conditions:

• This position is Monday to Friday. Schedule is Monday to Thursday 7:30 am to 5:00 pm, Friday 8:00 am to 12:00 pm
• Medical Office requiring the use of an EHR system. Other Medical equipment is utilized such as EKG, Laboratory, Fetal Monitor.
• The position requires a great deal of computer data entry, continual walking from patient room to room, occasional patient lifting.

Education Requirements:

• High School Diploma or GED
• Vocational School or some college courses
• Associate’s Degree, trade or Technical School

Training, Skills, Knowledge and Experience:

• Must hold a current registration/certification in the State of Georgia as a Medical Assistant.
• Must possess 1-2 years of experience in an outpatient physician practice.

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• 401(k)
• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• AD&D insurance
• Disability insurance
• Free parking
• On-the-job training
• Paid sick time
• Paid time off
• Opportunities for Career Advancement

Make a difference in patients’ lives every day – one vital sign, one kind word, one helping hand at a time. 

We’re looking for a friendly, detail-oriented Certified Medical Assistant (CMA) to join our care team. In this role, the Certified Medical Assistant (CMA) will be the first point of contact for patients, taking vital signs, recording medical history, medications, allergies, and entering the patient’s main concerns into the electronic health record. You’ll help get patients and exam rooms ready for the provider, assist during exams, and give injections such as immunizations and allergy shots as needed.

You will also perform EKGs and basic lab tests, handle triage calls, and provide health and disease education under provider supervision. Organization is key – you’ll track referrals and follow-ups, keep supplies and medications stocked and up to date, and make sure everything runs smoothly behind the scenes.

We’re looking for someone who’s passionate about patient care, thrives in a collaborative setting, and brings both heart and precision to every task. If you are certified, committed, and ready to make a difference every single day, we’d love to hear from you.

Working Conditions:

• This position is Monday to Friday. Schedule is Monday to Thursday 7:30 am to 5:00 pm, Friday 8:00 am to 12:00 pm
• Medical Office requiring the use of an EHR system. Other Medical equipment is utilized such as EKG, Laboratory, Fetal Monitor.
• The position requires a great deal of computer data entry, continual walking from patient room to room, occasional patient lifting.

Education Requirements:

• High School Diploma or GED
• Vocational School or some college courses
• Associate’s Degree, trade or Technical School

Training, Skills, Knowledge and Experience:

• Must hold a current registration/certification in the State of Georgia as a Medical Assistant.
• Must possess 1-2 years of experience in an outpatient physician practice.

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• 401(k)
• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• AD&D insurance
• Disability insurance
• Free parking
• On-the-job training
• Paid sick time
• Paid time off
• Opportunities for Career Advancement

Join YourTown Health as a Full-Time Chronic Care Case Manager and take your passion for patient care to new heights! This exciting opportunity allows you to work from the comfort of your home while making a significant impact on the lives of patients managing chronic conditions. You’ll have the chance to engage with patients through phone and virtual interactions, providing compassionate support that transforms their health journey. Our energetic and forward-thinking company is committed to a culture that prioritizes integrity and respect.

Plus, with an expected annual pay of $52,000, you’ll be rewarded for your dedication and hard work. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and Employee Discounts. Embrace the future of healthcare and become a vital part of a team that believes in the power of compassionate care right here in Palmetto, GA!

A little about us

PHC will be the model of excellence for improving the total health status of the communities it serves. All of our employees will provide comprehensive preventative, curative, and life-enhancing services in a non-judgmental and compassionate environment. As employees of the PHC we commit to fostering an environment that is non-judgmental and adheres to the following values:

What does a Chronic Care Case Manager do?

As a Full-Time Chronic Care Case Manager at YourTown Health, you will play a pivotal role in developing and maintaining individualized care plans tailored specifically for patients grappling with chronic illnesses and complex medical or behavioral health needs. Your innovative approach will ensure that patients receive seamless follow-up care after hospital discharges, ER visits, or specialty referrals, enhancing their overall patient care experience. By actively coordinating with medical providers, behavioral health specialists, nurses, and CMAs, you’ll foster collaboration that promotes optimal health outcomes. Your dedication to ensuring patients keep their appointments-whether they are medical, dental, mental health, or social services-will be instrumental in guiding them on their health journey and improving their quality of life. Join us in making a profound difference in the lives of those you serve!

What you need to be successful

To thrive as a Full-Time Chronic Care Case Manager at YourTown Health, you will need a robust understanding of primary care, chronic disease management, and preventive health strategies. Your expertise in recognizing social determinants of health (SDoH) will be crucial as you navigate their impact on health outcomes. Engaging effectively with patients from diverse cultural, racial, and socioeconomic backgrounds is essential, as it enhances patient care and fosters trust.

Strong verbal and written communication skills are paramount, enabling you to connect seamlessly with patients during phone and in-person interactions. The ability to build rapport and deliver tailored support ensures you can effectively guide patients through their health journeys, making a meaningful difference in their lives. Join us in creating an inclusive and compassionate healthcare environment!

Knowledge and skills required for the position are:

• Understanding of primary care, chronic disease management, and preventive health
• Awareness of social determinants of health (SDoH) and how they impact health outcomes
• Ability to engage with patients from diverse cultural, racial, and socioeconomic backgrounds
• Strong verbal and written communication skills (including phone and in-person interactions)

Our team needs you!

If you have these qualities and meet the basic job requirements, we’d love to have you on our team. Apply now using our online application.